Privacy Policy
In using this website you are deemed to have read and agreed to the following terms and conditions:
The type of personal information we collect.
We collect certain personal information about visitors and users of our Site.
The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, support queries, forum comments, content you direct us to make available on our Sites and web analytics data. We will also collect personal information for specific bookings.
How we collect personal information
We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Sites.
We collect your personal information when you provide it to us when you, send us your information or provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.
How we use personal information
We will use your personal information:
To take steps linked to a contract: in particular, in facilitating and processing your application to a vacancy that may be posted on our site
1. Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests include:
- operating our website.
- providing you with services described on our website;
- verifying your identity when you book a specific trip;
- responding to support tickets, and helping facilitate the resolution of any disputes;
- updating you with operational news and information about our website and services e.g. to notify you about changes to our website disruptions or security updates;
- carrying out technical analysis to determine how to improve services that we provide;
- monitoring activity on our website, e.g. to identify
potential fraudulent activity and to ensure compliance with the user terms that apply to our company; - managing our relationship with you, e.g. by responding to your comments or queries submitted to us on our websites or asking for your feedback or whether you want to participate in a survey;
- managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
- improving our products and services.
- providing general administrative and
performance functions and activities; - processing your job application to our client(s)
2. For purposes which are required by law.
Where we transfer and/or store your personal information
We are based in England so your data will be processed and stored there. We take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.
How we keep your personal information secure
We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in the Netherlands. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, and data encryption where appropriate.
How long we keep your personal information
We retain your personal information for as long as two years to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information you can request that we erase your personal information. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
Cookies and site tracking
Cookies are small text files that are transferred to your computer’s hard drive through your web browser to enable us to recognise your browser and help us to track visitors to our site; thus enabling us to understand better the products and services that will be most suitable to you. A cookie contains your contact information and information to allow us to identify your computer when you travel around our site for the purpose of helping you accomplish your reservation. Most Web browsers automatically accept cookies, but, if you wish, you can change these browser settings by accepting, rejecting and deleting cookies. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to change these settings, you may find that certain functions and features will not work as intended. The cookies we use do not detect any information stored on your computers.
What information do we detect? The following kinds of information:
- Your IP address or proxy server IP address’;
- The domain name you requested;
- The name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
- The date and time of your visit to the website;
- The length of your session;
- The pages which you have accessed;
- The number of times you access our site within any month;
- The file URL you look at and information relating to it;
- The website which referred you to our Sites; and
- The operating system which your computer uses.
For more information about cookies and how to stop cookies being installed visit the following website:http://www.allaboutcookies.org.
Your Data Protection Rights
Under certain circumstances, by
Request information about whether we hold personal information about you, and, if so, what that information is and why we are holding/using it.
Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Object to
Object to automated decision-making including profiling, that is not to be subject
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for
Request transfer of your personal information in an electronic and structured form to you or to another party (commonly known as a right to “data portability”). This enables you to take your data from us in an electronically useable format and to be able to transfer your data to another party in an electronically useable format.
Withdraw consent In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
If you want to exercise any of these rights, then please send an email to philip@stevenagegrouptravel.org.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
General
The laws of England govern these terms and conditions. By accessing this website you consent to these terms and conditions and to the exclusive jurisdiction of the Brithish courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification & Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.